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I only gave one star - would like to have given this product minus stars. I could not get them to work so out of desperation I finally took it apart pulled out the drive, attached it directly to a sata port in my pc and reformatted it. I bought this drive not knowing how crappy Mionet would be or that it was even used. I tried to use this without Mionet, there are many internet entries about doing this. So much for using this across my home network.
Each one fails within 6 months.Stay Clear. There is no cooling fan so the HDD gets super hot and eventually you'll get the infamous click of death. [.]. This must be some sort of money scam by Western Digital to get you to keep buying these pieces of crap. Are you kidding me. This HDD is a total joke. Click-Click, Click-Click then the drive powers down.
WD not willing to send new enclosure or to recover lost data. Save yourself the hassle. Proprietary software is unreliable, and useless more often than not.Unit stopped turning on, product under warranty, WD customer service only willing to send out power supplies that do not solve the problem. They reccommend an "authorized" data recovery center that is charging $300-$400 for data recovery.I can buy a $50 enclosure and recover the data myself.This is the last WD product I will buy.
Go ahead, de-install Mio Net or it will not stop bugging you to register. This seems to be the only thing they are thinking about. WHEN it works (which is not often) the device practically installs and configures itself, and works great, but this is a gamble.Tech support technicians are mostly OK, but not the weekend crew. I have had several experiences with Western Digital Network Accessed Storage devices (NAS). The one excellent thing about Western Digital is the ease with which you can get Phone Support.This does NOT compensate for a VERY poorly organised KnowledgeBase, or for the accompanying manual which seems only interested in getting you to register with Mio Net, a web access service. De-installing it will not affect the NAS.
I don't use the included software since I just needed a server. Very pleased with the WD My Book ethernet storage. Works very well connected to my router.
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