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WD not willing to send new enclosure or to recover lost data. Save yourself the hassle. Proprietary software is unreliable, and useless more often than not.Unit stopped turning on, product under warranty, WD customer service only willing to send out power supplies that do not solve the problem. They reccommend an "authorized" data recovery center that is charging $300-$400 for data recovery.I can buy a $50 enclosure and recover the data myself.This is the last WD product I will buy.
Go ahead, de-install Mio Net or it will not stop bugging you to register. This seems to be the only thing they are thinking about. WHEN it works (which is not often) the device practically installs and configures itself, and works great, but this is a gamble.Tech support technicians are mostly OK, but not the weekend crew. I have had several experiences with Western Digital Network Accessed Storage devices (NAS). The one excellent thing about Western Digital is the ease with which you can get Phone Support.This does NOT compensate for a VERY poorly organised KnowledgeBase, or for the accompanying manual which seems only interested in getting you to register with Mio Net, a web access service. De-installing it will not affect the NAS.
I don't use the included software since I just needed a server. Very pleased with the WD My Book ethernet storage. Works very well connected to my router.
I am removing the data currently to return it. DO YOURSELF A FAVOR AND BUY SOMETHING ELSE. Don't trust the advertise 500MB/s it is like.005MB/s. It would not even work without internet connection even if you are trying to connect it from a computer from the local area network. Just kidding, I think it is like 2MB/s.
It would not let you install the software without internet connection. I had to write this review the second time because I still have this hard drive connected to my network. It is very very very slow. Still imagine trying to transfer 500GB with that speed. Please do yourself a favor and don't buy this piece of junk.
Not only that, it make my internet connection very unstable. I think they put the zeros on the wrong side of the 5.
I use 2 in my home to hold movies that I stream to my 2 D-Link DSM-520 units. You have to be a little geeky to do it but it is not that hard. Can't wait for this fourth one to arrive.Pros - Customizable, solid, runs LinuxCons - runs a little warm (I have them up on little rubber feet to get better air flow to them), network speed is a little slow (my LAN connection speed using Filezilla to transfer files is about 5MB/s)Overall a pretty good NAS solution and with a $95 price tag, hard to beat. I just ordered my fourth MBWE (My Book World Edition). I love these things, they run a little Linux kernel in them so there are options to improve them. I have one in my office which will come home and join this one to give me 2 TB of space for streaming video to any part of the house.On all my units I run Twonky to stream, plus on one of them I have installed a webserver so I can share pictures/files anywhere in the world.All three that I currently have run non-stop, have been for 1 1/2, 1 and 3/4 year respectively.
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